Total Finance & Car Outlet

Receptionist (Todo Seguro)

3015 W Irving Park Road


Position Summary

The Insurance Sales Receptionist acts as a gatekeeper for the Company and provides customers any information needed from various departments in the company. The Receptionist is also responsible for administrative support work for Insurance Sales.



Job Duties

  • Connect customers with various departments and representatives
  • Contact Claims when a customer comes in to report a claim
  • Contact the Collector in charge of a customer’s account regarding payment arrangements
  • Answer phones and customer questions when they come in to make payments
  • Send out all outgoing mail for Insurance Sales
  • Receive policies mailed in by customers and forward paperwork to Administrative Assistants
  • Update all outside insurance for Total Finance customers received by mail


  • High School Diploma or equivalency is required
  • Minimum 3 years Customer Service Experience
  • Prior experience with office work such as typing answering phones, faxing and email
  • Computer proficiency including with the Microsoft Office Suite and data entry
  • The ability to effectively communicate in both English and Spanish is required
  • Ability to work flexible hours including nights, weekends, and holidays as needed
  • Strong multi tasking and organizational skills
  • Basic math skills


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